Privacy Policy

Effective: 01st January 2025

At Utalii EventsCo Africa Limited, the Management company of Utalii Africa Tourism Expo (UATE 2025), (“we", "our", or "us"), we are committed to protecting the privacy of all individuals and organizations involved with the Utalii Africa Tourism Expo (UATE) 2025, including Exhibitors, Trade Visitors, Delegates, and Hosted Buyers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your data.

By accessing and using the UATE 2025 website and services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our website or services.

1. Information We Collect

We collect personal information through various means, including but not limited to registration forms, event applications, online forms, communication (emails, phone calls), and surveys. The categories of personal data we may collect include:

a) Personal Information

Exhibitors, Trade Visitors, Delegates, and Hosted Buyers: Name, organization name, job title, email address, phone number, mailing address, passport or identification number (for Hosted Buyers), and any other information provided during registration or communication with us.

b) Business/Organization Information

Company name, industry, company size, website URL, and other business-related details you provide.

c) Event-Related Data

Event registration details, session attendance, event preferences, and interactions with UATE 2025 services such as networking, meetings, and virtual sessions.

d) Payment and Transaction Information

For exhibitors and other service users, we may collect payment details, billing addresses, and other necessary financial information to process registration fees and transactions. However, financial information is processed by third-party payment providers, and we do not store credit card numbers or sensitive financial data.

e) Website Usage Data

When you visit our website, we automatically collect certain information such as your IP address, browser type, device information, and usage data through cookies, tracking technologies, and analytics tools to enhance your browsing experience and improve the functionality of our site.

2. How We Use Your Information

The personal data we collect will be used for the following purposes:

  1. Event Registration and Administration: To process your registration, manage event logistics, and communicate essential details about the event (e.g., schedules, location, session changes).
  2. Event Marketing and Communication: To send updates, promotional materials, and other event-related information via email or other communication channels. You can opt-out of marketing communications at any time by following the unsubscribe instructions in the emails we send.
  3. Networking and Matchmaking: To facilitate networking opportunities, matchmaking, and collaboration among exhibitors, trade visitors, delegates, and hosted buyers. This may involve sharing your contact information with other participants or using your data to suggest relevant meetings, events, or sessions.
  4. Payment Processing: To process transactions, handle payments, and manage invoices related to event registration and other services.
  5. Customer Support: To respond to inquiries, provide customer support, and address any issues related to the event or services.
  6. Website Analytics and Improvement: To analyse website usage and improve the functionality and user experience of the website. We may use cookies and tracking technologies to help us understand how visitors interact with our site.
  7. Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal obligations, including fraud prevention, dispute resolution, and ensuring the safety and security of our event and participants.

3. Sharing Your Information

We do not sell, rent, or share your personal data with third parties for their own marketing purposes without your consent. However, we may share your information with the following parties for the purposes outlined in this Privacy Policy:

  1. Event Partners and Service Providers: We may share personal data with trusted third-party partners, contractors, and service providers who assist us in organizing and managing the event (e.g., venue providers, payment processors, travel agencies, and technical support teams). These third parties will only use your personal information in connection with their services related to UATE 2025.
  2. Exhibitors and Sponsors: If you are attending the event as a delegate or visitor, we may share your name, company, and contact information with exhibitors, sponsors, and partners for networking purposes.
  3. Hosted Buyers Program: If you participate in the Hosted Buyers Program, we may share your contact information with selected exhibitors for direct engagement during the event. Hosted Buyers' information may also be used to facilitate travel and accommodation arrangements provided as part of the program.
  4. Legal and Regulatory Authorities: If required by law, regulation, or legal process, we may disclose your personal information to government authorities, regulatory bodies, or other entities for compliance, safety, or security reasons.

4. International Transfers of Data

Since UATE 2025 may be organized or managed across various regions, the personal data we collect may be stored or processed outside your country of residence, including in countries that may not have the same level of data protection laws as your country. By providing your information, you consent to such transfers.

5. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include administrative, technical, and physical safeguards designed to ensure the confidentiality and integrity of your data.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee the absolute security of your personal data.

6. Cookies and Tracking Technologies

We use cookies, web beacons, and other tracking technologies to collect information about your usage of our website and improve user experience. Cookies are small files placed on your device that help us remember your preferences and understand how you interact with our site.

You can control cookie settings through your browser settings, but disabling cookies may impact the functionality of our website.

7. Your Rights and Choices

Depending on your location, you may have the following rights with respect to your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Correction: You can update or correct any inaccurate or incomplete information.
  3. Deletion: You can request the deletion of your personal data, subject to legal and contractual obligations.
  4. Object to Processing: You can object to the processing of your data in certain situations, such as direct marketing.
  5. Data Portability: You may request a copy of your data in a commonly used and machine-readable format.

To exercise any of these rights, please contact us at the contact information provided below.

policy@africatourismexpo.com

8. Children’s Privacy

UATE 2025 is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal data from a child under the age of 16, please contact us immediately so that we can delete such information.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes to the Privacy Policy will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: policy@africatourismexpo.com 

By attending or engaging with the Utalii Africa Tourism Expo 2025, you acknowledge that you have read and understood this Privacy Policy.